Anderson Mitsubishi
Close

Used 2017 Chrysler Pacifica Touring in Loves Park, IL

View More
Send to Mobile
Email
Print
View Vehicle Photo full screen
  • Used 2017 Chrysler Pacifica Touring 1
  • Used 2017 Chrysler Pacifica Touring 2
  • Used 2017 Chrysler Pacifica Touring 3
  • Used 2017 Chrysler Pacifica Touring 4
  • Used 2017 Chrysler Pacifica Touring 5
  • Used 2017 Chrysler Pacifica Touring 6
  • Used 2017 Chrysler Pacifica Touring 7
  • Used 2017 Chrysler Pacifica Touring 8
  • Used 2017 Chrysler Pacifica Touring 9
  • Used 2017 Chrysler Pacifica Touring 10
  • Used 2017 Chrysler Pacifica Touring 11
  • Used 2017 Chrysler Pacifica Touring 12
  • Used 2017 Chrysler Pacifica Touring 13
  • Used 2017 Chrysler Pacifica Touring 14
  • Used 2017 Chrysler Pacifica Touring 15
  • Used 2017 Chrysler Pacifica Touring 16
  • Used 2017 Chrysler Pacifica Touring 17
  • Used 2017 Chrysler Pacifica Touring 18
  • Used 2017 Chrysler Pacifica Touring 19
  • Used 2017 Chrysler Pacifica Touring 20
View All
Previous Vehicle Photo
Next Vehicle Photo

Installed Options

expand/collapse
MOPAR Splash Guards
$150

Includes vehicle set of front and rear splash guards.

Power Liftgate
$495

expand/collapse
Tire and Wheel Group
$795

Includes 17 x 7.0-inch aluminum wheels with P235/65R17 BSW all season tires.

KeySense Programmable Key Fob
$195

expand/collapse
Uconnect 3C with 8.4 In. Display
$695

Includes 8.4-in. touchscreen display with AM/FM radio, SiriusXM Radio, Bluetooth, Uconnect Access and navigation-capable.

Manufacturers Statement of Origin
N/A

expand/collapse
SafetyTec Group
$995

Includes ParkSense rear park assist with stop, blind-spot monitoring and rear cross path detection.

expand/collapse
Quick Order Package 25K
N/A

Includes vehicle with standard equipment.

Internet Special!
Price
$19,000
Sign Up For Price Drop Alerts

Vehicle Details

Mileage 45,777
Trim Touring
Stock # TN11664A
VIN 2C4RC1DG5HR529540
Exterior Color Jazz Blue Pearlcoat
Interior Color Black/Alloy
Gas Mileage City:18 Hwy:28
Doors 4
Passengers 7
Engine Regular Unleaded V-6 3.6 L/220
Transmission 9-SPEED AUTOMATIC W/OD
Drivetrain FWD
Autocheck Vehicle History Reports

Currently Viewing

2017 Chrysler Pacifica Touring

Used 2017 Chrysler Pacifica Touring

Mileage: 45,777

Price
$19,000

Description

CALL 815-397-8995 TODAY!! ONE OWNER NEW TOYOTA TRADE!! 45K MILES!! NAVIGATION SYSTEM!! POWER SLIDING DOORS!! POWER LIFT GATE!! 17" ALLOY WHEELS WITH BRAND NEW TIRES!! BACK UP CAMERA!! BLUETOOTH!! 3.6L V6 POWER!! RIGHT HERE AT THE ANDERSON USED CAR SUPERSTORE!! Jazz Blue Pearlcoat 2017 Chrysler...
Show More

Additional Vehicle Information

  • Features
  • Specs

Features

Features

  • Safety
  • Interior
  • Technology
  • Exterior
  • Comfort
  • Mechanical

Safety

Security

Anti-theft system anti-theft key, engine immobilizer
Power door locks auto-locking

Safety

Rearview monitor in dash
Child safety door locks
Child seat anchors LATCH system
Energy absorbing steering column
Camera system rearview
Body side reinforcements
Crumple zones front, rear

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front
Knee airbags dual front
Front airbags dual
Side curtain airbags front, third row, rear
Side-curtain airbag rollover sensor

Mirrors

Side mirror adjustments power, manual folding, reverse gear tilt
Side mirrors heated

Interior

Seatbelts

Emergency locking retractors third row, rear, front
Seatbelt pretensioners front
Seatbelt warning sensor front
Third row seatbelts 3-point
Rear seatbelts 3-point
Front seatbelts 3-point

Seats

Driver seat power adjustments height, 8, 4-way power lumbar, reclining
Third row headrests 3
Rear headrests 2, adjustable
Passenger seat manual adjustments 4, reclining
Front headrests 2, adjustable
Third row seat type 40-60 split bench
Front seat type bucket
Upholstery cloth
Rear seat type removable bucket
Rear seat manual adjustments reclining
Third row seat folding fold flat into floor, split
Rear seat folding fold flat into floor

Steering

Turns lock-to-lock 3.1
Steering ratio 16.2

Technology

Audio System

Radio voice operated, touch screen display, AM/FM
Auxiliary audio input Bluetooth, jack, USB
Antenna type diversity, mast
Total speakers 6
Radio data system
Speed sensitive volume control
Satellite radio SiriusXM

In Car Entertainment

Infotainment Uconnect
Infotainment screen size 5 in.

Instrumentation

Instrument cluster screen size 3.5 in.
Electroluminescent instrumentation
Clock
Gauge tachometer
Compass
Multi-functional information center
Digital odometer
External temperature display
Warnings and reminders lamp failure, low fuel, engine oil, coolant, turn off headlights, tire fill alert
Multi-function display
Fuel economy display MPG, range
Trip odometer

Telematics

Wireless data link Bluetooth

Exterior

Exterior Features

Active grille shutters
Front bumper color body-color
Mirror color body-color
Door handle color body-color
Rear spoiler roofline
Rear spoiler color body-color
Grille color black with chrome accents
Rear bumper color body-color
Front air dam
Window trim chrome

Tires and Rims

Spare tire size temporary
Tire type all season
Spare tire mount location underbody
Wheels aluminum
Tire Pressure Monitoring System
Spare tire kit inflator kit

Lights

Daytime running lights
Taillights rear center
Headlights wiper activated, auto delay off, auto on/off, halogen

Windows

Rear wiper intermittent, with washer
Window defogger rear
Front wipers variable intermittent
Power windows safety reverse
Solar-tinted glass

Doors

Side door type dual power sliding
Liftgate window fixed
Rear door type liftgate

Comfort

Convenience Features

Tray tables
Cupholders front, third row, rear
Steering wheel tilt and telescopic
Center console front console with storage
One-touch windows 2
Reading lights front, rear, third row
Easy entry manual rear seat
Multi-function remote illuminated entry, proximity entry system, trunk release
Cargo area light
Cruise control
Power steering
Retained accessory power
Power windows lockout button
Overhead console front
Steering wheel mounted controls audio, cruise control, multi-function, voice control
Rearview mirror manual day/night
Push-button start
Vanity mirrors dual illuminating
Power outlet(s) 12V front and rear
Assist handle rear, front
Conversation mirror
Storage in dash, in floor, front seatback, sunglasses holder, door pockets, rear seatback
Ambient lighting

Comfort Features

Armrests dual front, rear folding
Cargo area floor mat carpet,
Floor mat material carpet
Floor mats third row, rear, front
Interior accents chrome
Floor material carpet
Steering wheel trim urethane

Air Conditioning

Front air conditioning zones dual
Rear air conditioning zones single
Front air conditioning
Air filtration
Rear air conditioning independently controlled

Mechanical

Brakes

Rear brake type disc
Front brake width 1.1
Brake drying
Rear brake diameter 13.0
Rear brake width 0.47
Front brake diameter 13.0
Emergency braking preparation
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake

Suspension

Front suspension classification independent
Rear suspension classification semi-independent
Front struts MacPherson
Rear suspension type torsion beam
Rear spring type coil
Front stabilizer bar
Front spring type coil
Front suspension type lower control arms
Rear shock type twin-tube gas
Front shock type gas

Stability and Traction

Stability control
Traction control
Hill holder control

Drivetrain

Axle ratio 3.25

Engine

Battery saver
Auxiliary oil cooler
Battery maintenance-free
Battery rating 730 CCA
Alternator 180 amps
Emissions 50 state

Towing and Hauling

Auxiliary transmission fluid cooler

Specs

Specs

Drive Type

Drive Type FWD

Seating

Standard Seating 7
Max Seating 8
Head Room (front) 40.1 in
Head Room (rear) 39.6 in
Hip Room (front) 59 in
Hip Room (rear) 64.8 in
Shoulder Room (front) 63.8 in
Shoulder Room (rear) 63 in
Leg Room (front) 41.1 in
Leg Room (rear) 39 in
Seating Rows 3
Head Room (third row) 38.7 in
Hip Room (third row) 49.6 in
Shoulder Room (third row) 61.2 in
Leg Room (third row) 36.5 in

Measurements of Size & Shape

Length 203.6 in
Width 90.4 in
Width (without mirrors) 79.6 in
Height 69.9 in
Wheelbase 121.6 in
Ground Clearance 5.1 in
Angle of Approach 14 degrees
Angle of Departure 18.8 degrees
Track Width (front) 68.3 in
Track Width (rear) 68.3 in
Break-over Angle 12.5 degrees

Measurements of Weight

Gross Vehicle Weight Rating 6005 lbs
Gross Vehicle Weight Range 6001-7000 lbs
Curb Weight 4330 lbs
Max Towing Capacity 3600 lbs

Truck Specifications

Max Payload 1675 lbs

Interior Dimensions

Cargo Volume 32.3 cu ft
Interior Volume 197.3 cu ft
Passenger Volume 165 cu ft
Cargo Volume (rear seats down) 140.5 cu ft
Cargo Volume (third row down) 87.5 cu ft

Performance Specifications

Aerodynamic Drag 0.3 Cd
Turning Circle 39.7 ft

Fuel Tanks

Fuel Capacity 19 Gallons

Wheels and Tires

Front Tire Type 235/65R17
Front Wheel Diameter 17.0 x 7.0 in
Rear Tire Type 235/65R17
Rear Wheel Diameter 17.0 x 7.0 in

Awards

Award
10 Best Interiors (2017 Model)
- Wards Auto

Award
10Best Trucks and SUVs (2017 Model)
- Car And Driver

Award
All-Star: Contender (2017 Model)
- Automobile Magazine

Award
Automotive Excellence Award: Minivan of the Year (2017 Model)
- Popular Mechanics

Award
Automotive Performance, Execution and Layout (APEAL) Study: Highest Ranked in Segment (2017 Model)
- J.D. Power and Associates

Award
Best Buy: Family Vehicle (2017 Model)
- Consumer Guide Automotive

Award
Best Buy: Minivan (2017 Model)
- Kelley Blue Book

Award
Best Buy: Minivans (2017 Model)
- Consumer Guide Automotive

Award
Best Car to Buy (2017 Model)
- The Car Connection

Award
Best Daily Driver (2017 Model)
- Digital Trends

Award
Best Family Car to Buy (2017 Model)
- The Car Connection

Award
Best Family Cars (2017 Model)
- Kelley Blue Book

Award
Best Minivan (2017 Model)
- Cars.com

Award
Best Minivan to Buy (2017 Model)
- The Car Connection

Award
Best Minivans for Families: Finalist (2017 Model)
- US News

Award
Best Minivans for the Money (2017 Model)
- US News

Award
Best of the Year (2017 Model)
- Cars.com

Award
Best Resale Value: Van/Minivan (2017 Model)
- Kelley Blue Book

Award
Best-Performing Cars: Safety (2017 Model)
- The Car Connection

Award
Car of the Year: Finalist (2017 Model)
- Motor Trend

Award
Driver's Choice Award: Best Minivan (2017 Model)
- MotorWeek

Award
Drivers Choice: Best New Family Car (2017 Model)
- The Car Connection

Award
Drivers Choice: Best-Looking New Car - Nominee (2017 Model)
- The Car Connection

Award
Editors Choice Awards: Vans and Minivans (2017 Model)
- Car And Driver

Award
Family Car of Texas (2017 Model)
- Texas Auto Writers Association

Award
Green Car of the Year: Finalist (2017 Model)
- Green Car Journal

Award
Greener Choices (2017 Model)
- GreenerCars.org

Award
Ideal Vehicle Award: Minivan (2017 Model)
- Auto Pacific

Award
Initial Quality: Highest Ranked in Minivan Segment (2017 Model)
- J.D. Power and Associates

Award
Most Efficient Minivans (2017 Model)
- Fueleconomy.Gov

Award
Most Fuel Efficient: Vans/Minivans (2017 Model)
- Kelley Blue Book

Award
Must Test Drive (2017 Model)
- Autotrader

Award
North American Utility Vehicle of the Year (2017 Model)
- North American Car of the Year

Award
Top Recommended Minivans/Vans (2017 Model)
- Edmunds

Award
Total Quality Impact Winner: Minivan Segment (2017 Model)
- Strategic Vision

Award
Vehicle Satisfaction Award: Minivan (2017 Model)
- Auto Pacific

Award
World Car Design of the Year: Nominee (2017 Model)
- World Car of the Year

Award
World Car of the Year: Nominee (2017 Model)
- World Car of the Year

Crash-Test Ratings

2017 Chrysler Pacifica VAN FWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Driver
Full StarFull StarFull StarFull StarFull Star
Front Crash Passenger
Full StarFull StarFull StarFull StarFull Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Green Score

EPA Green Score ( Federal Tier 3 Transitional Bin 110 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
6
1
6
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Testimonials

"Third time was the charm. The vehicle was here just as..."

Chicago Grandma
DEALERRATER
2-15-2020
Full Star Full Star Full Star Full Star Full Star

Third time was the charm. The vehicle was here just as promised. Great service, and Harvey Kellar was friendly, solicitous, and thorough throughout the purchasing experience. Luke did a great job in finance, and the detailing crew had the car ready and waiting when we arrived.

"Felt comfortable with Darrell"

ByronDave
DEALERRATER
2-8-2020
Full Star Full Star Full Star Full Star Full Star

I had occasion recently to bring my 2011 Edge into Rock River Ford for service. I needed the Radiator flushed. I know that the Edge with the 3.5 Duratec Engine calls for a particular Coolant. I asked Darrell about that. He said (Just a minute Dave,Lets talk to parts) He got the answer and explained to me why the Dark Green coolant is important for the complete health of the motor and especially the water pump. I asked him if he would have the mechanic give the whole underneath of my car a look over while it was on the hoist. That was done and the mechanic not only assured me that I the car was GOOD. I did need a left ball joint. I had that done the next day. The Mechanic not only told me the importance of using the dark green coolant but he gave me a bottle half full of it for my convenience Just in case in needed some later I was completely happy with the attention I got from Darrell and also his mechanic. I wish I had his name because he was great..

"Justin went above and beyond in solving problems and..."

Atlady54
DEALERRATER
1-16-2020
Full Star Full Star Full Star Full Star Full Star

Justin went above and beyond in solving problems and getting repairs done for me. He has the patience of Job and was so very understanding.

"Good deal on our certified pre-owned Forte."

miller
DEALERRATER
12-21-2019
Full Star Full Star Full Star Full Star Full Star

Johnny, Maurice, and Doug were great to deal with and really helpful. The people at Rock River Kia were easy to deal with. We were really close to what we were looking to spend on a new vehicle. Thanks.

"Mitch found us the perfect car for our daughter. Got it..."

KC9VAE
DEALERRATER
11-22-2019
Full Star Full Star Full Star Full Star Full Star

Mitch found us the perfect car for our daughter. Got it cleaned up, had a bit of maintenance that they aided with. RRF/Kia was on point for now our 3rd vehicle Purchased through them! Thank you all!!

"Polite and professional!"

cdoug
DEALERRATER
10-24-2019
Full Star Full Star Full Star Full Star Full Star

I purchased my first car from Rock River Ford a few weeks ago, and had a wonderful car buying experience. Everyone who I interacted with through the entire process was extremely polite and professional. I felt welcomed right away, and never felt pressured or forced to make any decisions during the process. I highly recommend this dealer if you're looking for a smooth buying experience!

"Personable!"

Dkafka24
DEALERRATER
10-23-2019
Full Star Full Star Full Star Full Star Full Star

All of the employees that I encountered and worked with had great personalities and were very personable to work with. They were all so helpful and made my buying experience so smooth! Highly recommend!

"Bernie Krowczyk put together a great deal for our..."

Fordguy
DEALERRATER
10-4-2019
Full Star Full Star Full Star Full Star Full Star

Bernie Krowczyk put together a great deal for our daughter who lives 500 miles away. We drove the new car to her and brought her trade in back. We love Bernie. Gregg Decman, Lance Armstrong and Mike Schoenberg helped along the way.

"We are so grateful for Bernie's expertise in finding the..."

Fordgirl
DEALERRATER
10-3-2019
Full Star Full Star Full Star Full Star Full Star

We are so grateful for Bernie's expertise in finding the perfect vehicle for our daughter that was a great deal within her budget. She loves it and we keep coming back to buy our cars from Bernie. He's the best.

"Bernie is Amazing"

RWMHawk
DEALERRATER
9-30-2019
Full Star Full Star Full Star Full Star Full Star

He was so patient with me and was very helpful. I wanted to buy from him but they did not have the SUV I wanted. He made the whole experience painless. He never made me feel pressured. I felt like part of the family. If you are looking to buy from Anderson Rock River Block this is the guy!

"Bernie and the team are always helpful, friendly, and..."

Leah B
DEALERRATER
9-30-2019
Full Star Full Star Full Star Full Star Full Star

Bernie and the team are always helpful, friendly, and knowledgeable. They make the car buying experience fun, easy, and so convenient. So happy with my new 2019 Ford Escape!

"Easiest Vehicle Purchase Ever"

hiwayman
DEALERRATER
9-19-2019
Full Star Full Star Full Star Full Star Full Star

Bernie made this the easiest and most personable car buying experience I've had in many years of auto purchases. He asked what I was looking for in a vehicle and what my budget was and we went from there, showing me options in makes and models then finding the one that was right. He was polite, courteous and offered none of the usual BS I've come to expect from dealerships. Mike in finance sealed the deal in no time again, making sure I was comfortable with all aspects of the deal, Truly a pleasure dealing with them both! Nice to walk out of a dealer knowing I was treated fairly and with respect.

"AWESOME"

steve beck
DEALERRATER
9-17-2019
Full Star Full Star Full Star Full Star Full Star

Bernie and Lance Armstrong are 2 of the best Employees that Anderson ford could ever ask for there GREAT So is Gregg for finance department

"Exceptional dealership for buying a new vehicle. "

jstone Rkfd
DEALERRATER
9-16-2019
Full Star Full Star Full Star Full Star Full Star

Friendly staff and top notch dealership for buying a vehicle. Bernie Krowczyk (salesman) is the best. Jim Ballard (manager) and Jason Brown (general manager) are awesome. Gregg Decman (finance) is exceptional for putting together all the financial aspects of the deal. Thanks to all of you for another pleasant buying experience. Jack and Raye Stone, Rockford

"Our 2019 Mustang GT"

Mustang 2015
DEALERRATER
8-22-2019
Full Star Full Star Full Star Full Star Full Star

Bernie Krowczyk sold us our third Mustang. He is very knowledgeable and listens to what car we would like to have. He picked us up and took us to the dealership and back home again. He goes out of his way to make sure we are satisfied with our purchase. Mike Schoenberg did a fantastic job of explaining our financing on the Mustang. He was able to get us a low interest rate.

"Easy to work with"

2base
DEALERRATER
8-21-2019
Full Star Full Star Full Star Full Star Full Star

Mitch was very good to work with, knew his cars but was not overbearing like so many car salesmen. Purchased a Fusion S with no pressure to upgrade to an SE or SEL.

"Experience purchasing our new Ford Edge ST."

j&mfordcar
DEALERRATER
8-15-2019
Full Star Full Star Full Star Full Star Full Star

It's hard to purchase a new vehicle. You wonder if this is the right thing to do and if you an afford it. The entire ordeal is stressful. However, all these doubts and frustrations were removed by the our current purchase from Bernie Krowczyk. His humor reduces the stress and his knowledge of the Ford product is unmatched. Gregg Decman was our finance man. He was excellent also. He conducted our deal with respect and courtesy. He explained our process step by step. Even though this is not our first purchase he took the time as we went through every detail and answered every question. Thank you. John and Mary Lynde

"Great customer service and prices!"

Shane
DEALERRATER
8-15-2019
Full Star Full Star Full Star Full Star Full Star

Bernie is always so friendly and helpful! what's whatever questions I had, he would find the answer. Matthew deering and service is awesome as well as all the service staff.

"Reliable and respectful"

Jones7469
DEALERRATER
8-15-2019
Full Star Full Star Full Star Full Star Full Star

Mitch was an excellent person to work with. He is very respectful and keeps his word. This was the best experience by far we have had when buying a car. Normally we dread going into a dealership to buy a car. Not anymore. We will always come back to Mitch. On a scale of 1-10 to rate him, we give him a 20! You will never find a better sales person than Mitch. He is bar far the best in Rockford!

"Professional, fun atmosphere."

Bearded
DEALERRATER
8-14-2019
Full Star Full Star Full Star Full Star Full Star

Great people, great service and lots of laughing. Even though my credit didn’t work out. I never once felt like I was judge. He tried all options and it just wasn’t the time yet, but you better believe I will be there again. the lad bad attitude of hey I just want to help you and enjoy doing it. Was excellent. I recommend them to everyone!

"The best experience I’ve ever had buying a new car!"

Nanny
DEALERRATER
8-14-2019
Full Star Full Star Full Star Full Star Full Star

Mitch Edler was fantastic...I felt comfortable with him right from the start. I felt NO pressure and he was very friendly and positive. He did a great job of explaining the “bells and whistles “ ...more than once! He was sooo patient. His knowledge level was superb...he obviously knows these autos. I would highly recommend him to anyone!

"AMAZING!!!!"

maria1#
DEALERRATER
8-13-2019
Full Star Full Star Full Star Full Star Full Star

Professional, honest, no games, clear detailed itemized pricing of the car and all fees associated with the purchase. Mitch Edler is a wonderful salesperson. Todd Berg is a wonderful manager. They made the process quick and easy. Mitch gave a detailed tutorial on the car. He answered all our questions and he made it clear that he would be available to us, in the future, if we had any other issues. In a few simple words... SIMPLY AMAZING. I would highly recommend both Mitch , Todd, and the dealership. F.Y.I. I contacted MANY dealerships in my car buying quest. Out of 9 dealerships I found a total of 2 who were willing to be honest and upfront on the costs. Rock River gave me the best service and price. If you're wondering.... I'm not a personal friend or family member of either person. I'm just a customer looking for the best price and service. Go with Mitch Edler, in sales, you wont be disappointed.

"Fastest car buying experience ever! "

Paigeb
DEALERRATER
8-13-2019
Full Star Full Star Full Star Full Star Full Star

This was my second time purchasing a vehicle through Mitch at Anderson Rock River Block and it was so easy and painless. We went into the dealership (with our 2 little ones) and he helped us order our vehicle. He let us know all of what to expect. We were out of the dealership within an hour. As soon as the vehicle arrived, I received a text from Mitch letting me know it had arrived. He had all the paperwork ready as soon as we arrived to pick it up. We had to fill out some other information and we were out the door again within an hour! Mitch has kept in touch making sure that everything is going well and has asked multiple times if we have any questions on our new vehicle. We will continue to purchase our vehicles with Mitch at Anderson Rock River Block.

"Fantastic, personalized customer service"

F150driver
DEALERRATER
8-13-2019
Full Star Full Star Full Star Full Star Full Star

We have been shopping around for a new Ford F150. We specifically came to the Rock River Block to see Mitch. He was able to get EXACTLY what we didn't know we were looking. We came looking for the bare minimum of trucks. He showed us a stunning show model, more than we thought we were in the market for. Mitch worked his magic and got us into the truck of my husband's dreams. We will be looking to trade in another car in the next year or so and guess who we will be visiting: Yep Mitch!

"Fantastic Customer Service!"

R. Lisa Matthews
DEALERRATER
7-5-2019
Full Star Full Star Full Star Full Star Full Star

There is a BIG difference between dealership services offered in Chicago vs. a non-city dealership. I have dual heating/AC, and one side of the car is stuck on heat, the other on AC. However, the car is still hot. The first time this happened, I told the dealership where I bought the car about my Narcolepsy and intolerance for heat which will make me sleepy behind the wheel and can they PLEASE squeeze me in? The best they offered me was an appointment 7+ days away. Fortunately, it fixed itself prior to the appointment date. Fast forward a year or so later, I'm in Rockford, it happens again, told them the same thing and that I can't drive back to the city in a hot car, what did they do? Squeeze me in and they are just as busy!! Go figure. Not to mention, offered me a car (repeatedly) while I wait for repairs, which isn't offered at my dealership. Never again will I purchase a car in the city. It is consistently my experience that you always get the hood version of customer service.

"Great people, communication & hardworking service department"

dcmoza
DEALERRATER
6-22-2019
Full Star Full Star Full Star Full Star Full Star

We have been working with Brian Haselhorst and Don Murray for the repairs to our vehicle. Parts have been on backorder for several weeks and they have provided us with a great loaner throughout this process. Great communication!

"Overall experience"

JV
DEALERRATER
6-20-2019
Full Star Full Star Full Star Full Star Full Star

Overall professionalism, friendliness, helpfulness Bernie is always friendly and helpful. He explains options thoroughly, listens to me, and guides me in decision making. Thank you!

"Great customer service"

Bgdaddy2
DEALERRATER
6-10-2019
Full Star Full Star Full Star Full Star Empty Star

Melissa went out of her way to make sure I all the info needed to make my decision. She knew I was driving over 2 hours away and made me feel at home with NO PRESSURE if purchasing. She understood this vehicle we were texting and emailing back and forth wasn’t my first choice. But she got me all answers I was looking for. In turn I decided to come and see the vehicle for myself . Glad I did. Thanks Melissa. Great job.!!

Toni Braun
Toni Braun
GOOGLE
6-9-2019
Full Star Full Star Full Star Full Star Empty Star

"Joseph is AMAZING"

RAY RAY
DEALERRATER
5-7-2019
Full Star Full Star Full Star Full Star Full Star

Had just decided it was time to hand down a car and get a new one. Went into to look, ask questions, and maybe go for a test drive. Ended up buying a new truck! Couldn't believe the salesman Joseph's knowledge, expertise, friendliness, competence and most importantly, attention to detail. Never had to re-ask a question and every question was explained fully. I don't think Joseph ever gave me a one word answer, which frankly I expected. Can't heap enough praise!

"Very helpful "

Nkhamp1214
DEALERRATER
5-5-2019
Full Star Full Star Full Star Full Star Full Star

Sale service was very helpful. He take his time to make sure your purchase went well give you the right info and step to make sure your happy. Also he take the to check up on you after your purchase if everything was fine

"Ford to Kia"

Ford ti Kia
DEALERRATER
5-5-2019
Full Star Full Star Full Star Full Star Full Star

Joe Di Riggi and Gregg in finance are the best. The guy who looks over trade in for value, ya not so much! He hit me up for a couple small paint bubbles that were repainted by your shop from defective hood paint. Then said the rear struts were making noise. Wrong again ! I have purchased 9 cars from your dealership now. Mainly because of Joe De Riggi and Gregg. I think the guy who looks over the trade in, should consider that when looking over a car.

"Amazing customer service "

Rjesparza
DEALERRATER
5-4-2019
Full Star Full Star Full Star Full Star Full Star

Joe was wonderful- he went above and beyond to help me and get exactly what I wanted. The whole experience was easy and quick. I will be sure to recommend this dealership to others.

"Outstanding!"

Ricardo M.
DEALERRATER
5-4-2019
Full Star Full Star Full Star Full Star Empty Star

They were very professional, said things clearly and helped me a lot with all details from the first visit until close the process. Didn’t push things.

"Great experience! "

Huberhub
DEALERRATER
5-4-2019
Full Star Full Star Full Star Full Star Full Star

Great experience. Joseph was wonderful to work with Finance was wonderful. Great friendly environment. Highly recommend this dealership. Service took great care to insure that that vehicle was in tip top shop for us to drive away in, as did Joseph.

"Bernie, Doug and Mike at Kia."

dawn1972
DEALERRATER
5-3-2019
Full Star Full Star Full Star Full Star Full Star

I just purchased another Kia from here. Bernie, Mike and Doug were very helpful helping me find what I was looking for in my price range. Their customer service is outstanding! If you are looking for a car, I would highly recommend these 3 gentleman, you will not be disappointed!

Read More

Dealership Information

Contact Dealer

Contact Information


Disclaimer

*Pricing of vehicles on this web site does not include options that may have been installed at the Dealership. Pricing may include current promotions and/or incentives. Monthly payment calculator is an estimate and does not include tax, title, license or dealer doc fee of $300.00. Please contact the Dealership for latest pricing and monthly payment. Published price subject to change without notice to correct errors or omissions or in the event of inventory fluctuations. Price good for 2 days only, please contact store by email or phone for details.

Based on 2018 EPA mileage estimates, reflecting new EPA fuel economy methods beginning with 2008 models. Use for comparison purposes only. Do not compare to models before 2008. Your actual mileage will vary depending on how you drive and maintain your vehicle.

While every effort has been made to ensure display of accurate data, the vehicle listings within this web site may not reflect all accurate vehicle items. Accessories and color may vary. All Inventory listed is subject to prior sale. The vehicle photo displayed may be an example only. Vehicle Photos may not match exact vehicle. Please confirm vehicle price with Dealership. See Dealership for details.