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Used 2019 Dodge Grand Caravan SXT near Durand, IL

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Installed Options

Manufacturers Statement of Origin
N/A

expand/collapse
Quick Order Package 29P
N/A

Includes vehicle with standard equipment.

Price
$18,500
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Vehicle Details

Mileage 43,730
Trim SXT
Stock # PT74268
VIN 2C4RDGCG4KR674268
Exterior Color Granite Pearlcoat
Interior Color Black/Light Graystone
Gas Mileage City:17 Hwy:25
Doors 4
Passengers 7
Engine Regular Unleaded V-6 3.6 L/220
Transmission 6-SPEED MULTI-SPEED AUTOMATIC W/OD
Drivetrain FWD
Autocheck Vehicle History Reports

Currently Viewing

2019 Dodge Grand Caravan SXT

Used 2019 Dodge Grand Caravan SXT

Mileage: 43,730

Price
$18,500

Description

Call 815-229-0510 - HOME TEST-DRIVES and DELIVERY AVAILABLE! 43K MILES!! UCONNECT VOICE COMMAND WITH BLUETOOTH!! REAR VIEW CAMERA!! REMOTE START!! ROOF RAILS!! POWER SLIDING DOORS AND LIFTGATE!! ROOM FOR EVERYONE!! CALL TODAY!! Granite Pearlcoat 2019 Dodge Grand Caravan SXT FWD 6-Speed...
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Additional Vehicle Information

  • Features
  • Specs

Features

Features

  • Interior
  • Safety
  • Technology
  • Mechanical
  • Comfort
  • Exterior

Interior

Seatbelts

Emergency locking retractors third row, rear, front
Seatbelt pretensioners front
Seatbelt force limiters front
Seatbelt warning sensor front
Third row seatbelts 3-point
Rear seatbelts 3-point
Front seatbelts 3-point

Seats

Upholstery accents faux suede
Driver seat power adjustments height, 8, lumbar, reclining
Third row headrests 3
Rear headrests 2, adjustable
Passenger seat manual adjustments 4, reclining
Front headrests 2, adjustable
Third row seat type 40-60 split bench
Front seat type bucket
Rear seat type bucket
Rear seat manual adjustments reclining
Upholstery leather-trimmed
Third row seat folding fold flat into floor, split
Rear seat folding fold flat into floor

Steering

Turns lock-to-lock 2.90
Steering ratio 14.3

Safety

Safety

Rearview monitor in dash
Impact sensor post-collision safety system
Active head restraints dual front
Child safety door locks
Child seat anchors LATCH system
Energy absorbing steering column
Body side reinforcements side impact door beams
Camera system rearview
Automatic hazard warning lights
Crumple zones front, rear

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front
Knee airbags driver
Front airbags dual
Side curtain airbags front, third row, rear
Side-curtain airbag rollover sensor

Security

Anti-theft system alarm, engine immobilizer
2-stage unlocking doors
Power door locks auto-locking

Mirrors

Side mirror adjustments power, manual folding
Side mirrors heated

Technology

Audio System

Radio voice operated, touch screen display, AM/FM
Auxiliary audio input Bluetooth, jack, USB
Antenna type diversity, mast
In-Dash CD single disc, MP3 Playback, DVD audio
Total speakers 6
Radio data system
Hard drive 40GB
Satellite radio SiriusXM

In Car Entertainment

Infotainment Uconnect
Infotainment screen size 6.5 in.

Telematics

Wireless data link Bluetooth
Phone voice operated

Instrumentation

Clock
Gauge tachometer
Digital odometer
External temperature display
Multi-function display
Warnings and reminders low fuel level, low washer fluid, maintenance due, tire fill alert
Trip odometer 2

Mechanical

Brakes

Rear brake type disc
Front brake width 1.1
Rear brake width 0.47
Rear brake diameter 12.9
Front brake diameter 13.0
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes

Suspension

Front suspension classification independent
Rear suspension classification semi-independent
Front struts MacPherson
Rear suspension type torsion beam
Rear spring type coil
Front stabilizer bar
Front spring type coil
Front suspension type lower control arms
Tuned suspension touring
Rear shock type gas
Front shock type gas

Drivetrain

Axle ratio 3.16

Stability and Traction

Stability control
Traction control

Engine

Battery saver
Auxiliary oil cooler
Alternator 160 amps
Battery maintenance-free
Battery rating 730 CCA
Emissions 50 state

Comfort

Convenience Features

Cupholders front, third row, rear
Steering wheel tilt and telescopic
Center console front console with storage
One-touch windows 2
Reading lights front, rear
Cargo area light
Cruise control
Power steering
Retained accessory power
Multi-function remote keyless entry, panic alarm, trunk release
Power windows lockout button
Courtesy lights door
Overhead console front
Steering wheel mounted controls audio, cruise control, voice control
Vanity mirrors dual
Power outlet(s) 12V front and rear
Assist handle rear, front
Remote engine start
Rearview mirror auto-dimming
Conversation mirror
Storage in dash, in floor, front seatback, grocery bag holder, cargo net, door pockets

Comfort Features

Floor mat material rubber/vinyl
Shift knob trim leather
Steering wheel trim leather
Armrests front center, rear outboard seats
Floor mats rear, front
Floor material carpet, cargo area carpet

Air Conditioning

Front air conditioning zones dual
Rear air conditioning zones single
Front air conditioning
Air filtration
Rear air conditioning independently controlled

Exterior

Lights

Daytime running lights
Front fog lights
Headlights auto delay off, quad headlights, auto on/off, halogen

Tires and Rims

Tire type all season
Wheels aluminum
Tire Pressure Monitoring System
Spare tire kit tire sealant, inflator kit

Doors

Side door type dual power sliding
Liftgate window fixed
Rear door type power liftgate

Windows

Rear quarter windows power
Window defogger rear
Front wipers variable intermittent
Power windows safety reverse
Solar-tinted glass
Rear wiper with washer, fixed intermittent

Exterior Features

Front bumper color body-color
Mirror color body-color
Door handle color body-color
Body side moldings body-color
Grille color black with chrome accents
Rear bumper color body-color
Window trim chrome

Specs

Specs

Drive Type

Drive Type FWD

Seating

Standard Seating 7
Max Seating 7
Head Room (front) 39.8 in
Head Room (rear) 39.3 in
Hip Room (front) 58.4 in
Hip Room (rear) 65 in
Shoulder Room (front) 63.7 in
Shoulder Room (rear) 64.1 in
Leg Room (front) 40.7 in
Leg Room (rear) 36.5 in
Seating Rows 3
Head Room (third row) 37.9 in
Hip Room (third row) 48.7 in
Shoulder Room (third row) 62 in
Leg Room (third row) 32.7 in

Measurements of Size & Shape

Length 203.7 in
Width 88.5 in
Width (without mirrors) 78.7 in
Height 69 in
Wheelbase 121.2 in
Ground Clearance 5.8 in
Angle of Approach 13.7 degrees
Angle of Departure 18.5 degrees
Track Width (front) 65.6 in
Track Width (rear) 64.8 in
Break-over Angle 13.6 degrees

Measurements of Weight

Gross Vehicle Weight Rating 6050 lbs
Gross Vehicle Weight Range 6001-7000 lbs
Curb Weight 4510 lbs

Truck Specifications

Max Payload 1540 lbs

Interior Dimensions

Cargo Volume 31.1 cu ft
Interior Volume 190.8 cu ft
Passenger Volume 158.6 cu ft
Cargo Volume (rear seats down) 140.3 cu ft
Cargo Volume (third row down) 78.9 cu ft

Performance Specifications

Aerodynamic Drag 0.32 Cd
Turning Circle 39.1 ft

Fuel Tanks

Fuel Capacity 20 Gallons

Wheels and Tires

Front Tire Type P225/65R17
Front Wheel Diameter 17.0 x 6.5 in
Rear Tire Type P225/65R17
Rear Wheel Diameter 17.0 x 6.5 in

Awards

Award
Brand Image Awards: Best Styling Brand (2019 Model)
- Kelley Blue Book

Crash-Test Ratings

2019 Dodge Grand Caravan VAN FWD Early Release

Overall
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Overall
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Driver
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Passenger
Full StarFull StarFull StarFull StarEmpty Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Green Score

EPA Green Score ( Federal Tier 3 Transitional Bin 110 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type E85
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
3
1
3
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
4
1
4
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Transitional Bin 110 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
3
1
3
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
4
1
4
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Testimonials

"service on my Kia"

debbie.adcock
DEALERRATER
8-4-2020
Full Star Full Star Full Star Full Star Full Star

Justin in the Kia service dept. is the absolute best, very friendly, knowledgeable and very accommodating. He is the only reason I return there for any work that needs to be done on my vehicle.

"Our Dream Car"

Mustang 2015
DEALERRATER
7-10-2020
Full Star Full Star Full Star Full Star Full Star

Bernie has now helped us buy four Mustangs. He listened to what we wanted and found the car for us. He is always in contact after the sale. and treats us with great respect. He is very professional works hard for his customers. Special thanks to Gregg Decman, Harvey Kellar, and Jason Brown for all of their help in our car purchase

"Bernie is the most reliable and diligent salesman out..."

Lauren
DEALERRATER
6-11-2020
Full Star Full Star Full Star Full Star Full Star

Bernie is the most reliable and diligent salesman out there. He worked so hard to get my dream car. Usni, Gregg, and Todd were, as well as Bernie, great service with purchasing my brand new Kia Forte. I love everything about it, I couldn't ask for anything better.

"Dream 16th Birthday Surprise--Bernie and His Team Did It!"

Sher
DEALERRATER
6-3-2020
Full Star Full Star Full Star Full Star Full Star

I can ALWAYS count on Bernie and his team--this is the 14th car we have purchased from Bernie, and 2nd Sweet 16 birthday surprise...first our son, and now for our daughter. She was very sad because her birthday was during the quarantine...and when the DMV finally opened, we promised her that she would get her driver's license. Bernie found her "dream car"...2020 Kia Forte with a sun roof. It all happened so incredibly fast! Bernie worked with Mike and Todd to show her the car to make sure she loved it. But once we realized the DMV was open, we needed to get the car in a matter of a few hours! Bernie and his team were on it. Bernie called Greg and they go it done! When Greg informed us, a very short time after that the car was ours, my heart melted. I was literally at the DMV, waiting for my daughter to finish her drive. Bernie worked with his team, and the "Fabulous 4" got the car ready for my husband and son to pick up...our 14th Ford car (over 25 years)! Once my daughter came home from the DMV, very sad, because we had her convinced that we needed to wait and get her new car later in the summer...she was in shock. As our garage door opened, her 2020 Kia Forte, with sunroof, sat waiting for her with a big red bow. She cried and so did we all! She said, oh my gosh, that's my DREAM car! Bernie, THANK YOU for making our dream and our daughter's 16th birthday the best ever! You did it for our son and you did it again! Greg, Todd and Mike...you guys are the BEST! Greg, you have ALWAYS come through for us! Todd and Mike, it was great meeting you both and working with you both...you both are the BEST as well! If anyone has a DREAM that you think may be impossible, just call Bernie and his team and they will get it done...literally in a few short hours! HIGHLY recommend!!!

"Simply the Best"

colprest
DEALERRATER
5-26-2020
Full Star Full Star Full Star Full Star Full Star

Bernie continues to exceed all expectations. He gave his 100% at every step of the process and made the experience as seamless as possible. If you're in the market for a new vehicle, I cannot recommend Bernie enough -- he is simply the best!

"Another great experience with the Rock River Block Team...."

Faithful4
DEALERRATER
5-17-2020
Full Star Full Star Full Star Full Star Full Star

Another great experience with the Rock River Block Team. Bernie and Mike are very dependable salesmen. They were able to make the car buying experience as normal as any other even with all the virus regulations.

"Excellent service from Bernie, Paul and Greg. Bernie..."

Kay.forsen
DEALERRATER
4-25-2020
Full Star Full Star Full Star Full Star Full Star

Excellent service from Bernie, Paul and Greg. Bernie helped me with finding a car. Paul helped me when car arrived and Greg was the finance person. They were all so helpful and I will go nowhere else to buy a car when you have these people working with you.

"Third time was the charm. The vehicle was here just as..."

Chicago Grandma
DEALERRATER
2-15-2020
Full Star Full Star Full Star Full Star Full Star

Third time was the charm. The vehicle was here just as promised. Great service, and Harvey Kellar was friendly, solicitous, and thorough throughout the purchasing experience. Luke did a great job in finance, and the detailing crew had the car ready and waiting when we arrived.

"Felt comfortable with Darrell"

ByronDave
DEALERRATER
2-8-2020
Full Star Full Star Full Star Full Star Full Star

I had occasion recently to bring my 2011 Edge into Rock River Ford for service. I needed the Radiator flushed. I know that the Edge with the 3.5 Duratec Engine calls for a particular Coolant. I asked Darrell about that. He said (Just a minute Dave,Lets talk to parts) He got the answer and explained to me why the Dark Green coolant is important for the complete health of the motor and especially the water pump. I asked him if he would have the mechanic give the whole underneath of my car a look over while it was on the hoist. That was done and the mechanic not only assured me that I the car was GOOD. I did need a left ball joint. I had that done the next day. The Mechanic not only told me the importance of using the dark green coolant but he gave me a bottle half full of it for my convenience Just in case in needed some later I was completely happy with the attention I got from Darrell and also his mechanic. I wish I had his name because he was great..

"Justin went above and beyond in solving problems and..."

Atlady54
DEALERRATER
1-16-2020
Full Star Full Star Full Star Full Star Full Star

Justin went above and beyond in solving problems and getting repairs done for me. He has the patience of Job and was so very understanding.

"Good deal on our certified pre-owned Forte."

miller
DEALERRATER
12-21-2019
Full Star Full Star Full Star Full Star Full Star

Johnny, Maurice, and Doug were great to deal with and really helpful. The people at Rock River Kia were easy to deal with. We were really close to what we were looking to spend on a new vehicle. Thanks.

"Mitch found us the perfect car for our daughter. Got it..."

KC9VAE
DEALERRATER
11-22-2019
Full Star Full Star Full Star Full Star Full Star

Mitch found us the perfect car for our daughter. Got it cleaned up, had a bit of maintenance that they aided with. RRF/Kia was on point for now our 3rd vehicle Purchased through them! Thank you all!!

"Polite and professional!"

cdoug
DEALERRATER
10-24-2019
Full Star Full Star Full Star Full Star Full Star

I purchased my first car from Rock River Ford a few weeks ago, and had a wonderful car buying experience. Everyone who I interacted with through the entire process was extremely polite and professional. I felt welcomed right away, and never felt pressured or forced to make any decisions during the process. I highly recommend this dealer if you're looking for a smooth buying experience!

"Personable!"

Dkafka24
DEALERRATER
10-23-2019
Full Star Full Star Full Star Full Star Full Star

All of the employees that I encountered and worked with had great personalities and were very personable to work with. They were all so helpful and made my buying experience so smooth! Highly recommend!

"Bernie Krowczyk put together a great deal for our..."

Fordguy
DEALERRATER
10-4-2019
Full Star Full Star Full Star Full Star Full Star

Bernie Krowczyk put together a great deal for our daughter who lives 500 miles away. We drove the new car to her and brought her trade in back. We love Bernie. Gregg Decman, Lance Armstrong and Mike Schoenberg helped along the way.

"We are so grateful for Bernie's expertise in finding the..."

Fordgirl
DEALERRATER
10-3-2019
Full Star Full Star Full Star Full Star Full Star

We are so grateful for Bernie's expertise in finding the perfect vehicle for our daughter that was a great deal within her budget. She loves it and we keep coming back to buy our cars from Bernie. He's the best.

"Bernie is Amazing"

RWMHawk
DEALERRATER
9-30-2019
Full Star Full Star Full Star Full Star Full Star

He was so patient with me and was very helpful. I wanted to buy from him but they did not have the SUV I wanted. He made the whole experience painless. He never made me feel pressured. I felt like part of the family. If you are looking to buy from Anderson Rock River Block this is the guy!

"Bernie and the team are always helpful, friendly, and..."

Leah B
DEALERRATER
9-30-2019
Full Star Full Star Full Star Full Star Full Star

Bernie and the team are always helpful, friendly, and knowledgeable. They make the car buying experience fun, easy, and so convenient. So happy with my new 2019 Ford Escape!

"Easiest Vehicle Purchase Ever"

hiwayman
DEALERRATER
9-19-2019
Full Star Full Star Full Star Full Star Full Star

Bernie made this the easiest and most personable car buying experience I've had in many years of auto purchases. He asked what I was looking for in a vehicle and what my budget was and we went from there, showing me options in makes and models then finding the one that was right. He was polite, courteous and offered none of the usual BS I've come to expect from dealerships. Mike in finance sealed the deal in no time again, making sure I was comfortable with all aspects of the deal, Truly a pleasure dealing with them both! Nice to walk out of a dealer knowing I was treated fairly and with respect.

"AWESOME"

steve beck
DEALERRATER
9-17-2019
Full Star Full Star Full Star Full Star Full Star

Bernie and Lance Armstrong are 2 of the best Employees that Anderson ford could ever ask for there GREAT So is Gregg for finance department

"Exceptional dealership for buying a new vehicle. "

jstone Rkfd
DEALERRATER
9-16-2019
Full Star Full Star Full Star Full Star Full Star

Friendly staff and top notch dealership for buying a vehicle. Bernie Krowczyk (salesman) is the best. Jim Ballard (manager) and Jason Brown (general manager) are awesome. Gregg Decman (finance) is exceptional for putting together all the financial aspects of the deal. Thanks to all of you for another pleasant buying experience. Jack and Raye Stone, Rockford

"Our 2019 Mustang GT"

Mustang 2015
DEALERRATER
8-22-2019
Full Star Full Star Full Star Full Star Full Star

Bernie Krowczyk sold us our third Mustang. He is very knowledgeable and listens to what car we would like to have. He picked us up and took us to the dealership and back home again. He goes out of his way to make sure we are satisfied with our purchase. Mike Schoenberg did a fantastic job of explaining our financing on the Mustang. He was able to get us a low interest rate.

"Easy to work with"

2base
DEALERRATER
8-21-2019
Full Star Full Star Full Star Full Star Full Star

Mitch was very good to work with, knew his cars but was not overbearing like so many car salesmen. Purchased a Fusion S with no pressure to upgrade to an SE or SEL.

"Experience purchasing our new Ford Edge ST."

j&mfordcar
DEALERRATER
8-15-2019
Full Star Full Star Full Star Full Star Full Star

It's hard to purchase a new vehicle. You wonder if this is the right thing to do and if you an afford it. The entire ordeal is stressful. However, all these doubts and frustrations were removed by the our current purchase from Bernie Krowczyk. His humor reduces the stress and his knowledge of the Ford product is unmatched. Gregg Decman was our finance man. He was excellent also. He conducted our deal with respect and courtesy. He explained our process step by step. Even though this is not our first purchase he took the time as we went through every detail and answered every question. Thank you. John and Mary Lynde

"Great customer service and prices!"

Shane
DEALERRATER
8-15-2019
Full Star Full Star Full Star Full Star Full Star

Bernie is always so friendly and helpful! what's whatever questions I had, he would find the answer. Matthew deering and service is awesome as well as all the service staff.

"Reliable and respectful"

Jones7469
DEALERRATER
8-15-2019
Full Star Full Star Full Star Full Star Full Star

Mitch was an excellent person to work with. He is very respectful and keeps his word. This was the best experience by far we have had when buying a car. Normally we dread going into a dealership to buy a car. Not anymore. We will always come back to Mitch. On a scale of 1-10 to rate him, we give him a 20! You will never find a better sales person than Mitch. He is bar far the best in Rockford!

"Professional, fun atmosphere."

Bearded
DEALERRATER
8-14-2019
Full Star Full Star Full Star Full Star Full Star

Great people, great service and lots of laughing. Even though my credit didn’t work out. I never once felt like I was judge. He tried all options and it just wasn’t the time yet, but you better believe I will be there again. the lad bad attitude of hey I just want to help you and enjoy doing it. Was excellent. I recommend them to everyone!

"The best experience I’ve ever had buying a new car!"

Nanny
DEALERRATER
8-14-2019
Full Star Full Star Full Star Full Star Full Star

Mitch Edler was fantastic...I felt comfortable with him right from the start. I felt NO pressure and he was very friendly and positive. He did a great job of explaining the “bells and whistles “ ...more than once! He was sooo patient. His knowledge level was superb...he obviously knows these autos. I would highly recommend him to anyone!

"AMAZING!!!!"

maria1#
DEALERRATER
8-13-2019
Full Star Full Star Full Star Full Star Full Star

Professional, honest, no games, clear detailed itemized pricing of the car and all fees associated with the purchase. Mitch Edler is a wonderful salesperson. Todd Berg is a wonderful manager. They made the process quick and easy. Mitch gave a detailed tutorial on the car. He answered all our questions and he made it clear that he would be available to us, in the future, if we had any other issues. In a few simple words... SIMPLY AMAZING. I would highly recommend both Mitch , Todd, and the dealership. F.Y.I. I contacted MANY dealerships in my car buying quest. Out of 9 dealerships I found a total of 2 who were willing to be honest and upfront on the costs. Rock River gave me the best service and price. If you're wondering.... I'm not a personal friend or family member of either person. I'm just a customer looking for the best price and service. Go with Mitch Edler, in sales, you wont be disappointed.

"Fastest car buying experience ever! "

Paigeb
DEALERRATER
8-13-2019
Full Star Full Star Full Star Full Star Full Star

This was my second time purchasing a vehicle through Mitch at Anderson Rock River Block and it was so easy and painless. We went into the dealership (with our 2 little ones) and he helped us order our vehicle. He let us know all of what to expect. We were out of the dealership within an hour. As soon as the vehicle arrived, I received a text from Mitch letting me know it had arrived. He had all the paperwork ready as soon as we arrived to pick it up. We had to fill out some other information and we were out the door again within an hour! Mitch has kept in touch making sure that everything is going well and has asked multiple times if we have any questions on our new vehicle. We will continue to purchase our vehicles with Mitch at Anderson Rock River Block.

"Fantastic, personalized customer service"

F150driver
DEALERRATER
8-13-2019
Full Star Full Star Full Star Full Star Full Star

We have been shopping around for a new Ford F150. We specifically came to the Rock River Block to see Mitch. He was able to get EXACTLY what we didn't know we were looking. We came looking for the bare minimum of trucks. He showed us a stunning show model, more than we thought we were in the market for. Mitch worked his magic and got us into the truck of my husband's dreams. We will be looking to trade in another car in the next year or so and guess who we will be visiting: Yep Mitch!

"Fantastic Customer Service!"

R. Lisa Matthews
DEALERRATER
7-5-2019
Full Star Full Star Full Star Full Star Full Star

There is a BIG difference between dealership services offered in Chicago vs. a non-city dealership. I have dual heating/AC, and one side of the car is stuck on heat, the other on AC. However, the car is still hot. The first time this happened, I told the dealership where I bought the car about my Narcolepsy and intolerance for heat which will make me sleepy behind the wheel and can they PLEASE squeeze me in? The best they offered me was an appointment 7+ days away. Fortunately, it fixed itself prior to the appointment date. Fast forward a year or so later, I'm in Rockford, it happens again, told them the same thing and that I can't drive back to the city in a hot car, what did they do? Squeeze me in and they are just as busy!! Go figure. Not to mention, offered me a car (repeatedly) while I wait for repairs, which isn't offered at my dealership. Never again will I purchase a car in the city. It is consistently my experience that you always get the hood version of customer service.

"Great people, communication & hardworking service department"

dcmoza
DEALERRATER
6-22-2019
Full Star Full Star Full Star Full Star Full Star

We have been working with Brian Haselhorst and Don Murray for the repairs to our vehicle. Parts have been on backorder for several weeks and they have provided us with a great loaner throughout this process. Great communication!

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*Pricing of vehicles on this web site does not include options that may have been installed at the Dealership. Pricing may include current promotions and/or incentives. Monthly payment calculator is an estimate and does not include tax, title, license or dealer doc fee of $300.00. Please contact the Dealership for latest pricing and monthly payment. Published price subject to change without notice to correct errors or omissions or in the event of inventory fluctuations. Price good for 2 days only, please contact store by email or phone for details.

Based on 2018 EPA mileage estimates, reflecting new EPA fuel economy methods beginning with 2008 models. Use for comparison purposes only. Do not compare to models before 2008. Your actual mileage will vary depending on how you drive and maintain your vehicle.

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